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Suggestion Response from CS Team

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Inculpatus cedo.9234
#1 - Aug. 15, 2014, 10:57 p.m.
Blizzard Post

Hey Gaile,

I know you have the CS Team’s ear. Perhaps you could suggest they remove the part of their response to players sending in suggestions that states the Devs read suggestions posted in the Suggestion sub-forum. It’s been archived for some time.

The response does also suggest posting in the relevant sub-forum, but it can, and does, confuse some players to be directed to the Suggestion sub-forum.

Thanks for all your hard work, and send my regards to the CS Team. =)

Oh! Here’s a copy of said response by the CS Team: https://forum-en.guildwars2.com/forum/game/gw2/Frustrated-now-and-Bad-Sales-times/first#post4298755

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Gaile Gray
#2 - Aug. 18, 2014, 12:42 p.m.
Blizzard Post

I agree, that is confusing messaging and we’re going to correct that so that our agents point to the forums (in general) and not to a non-existent, specific Suggestions Forum.

Thanks for pointing this out.