Suggestion forum back please?

#1 - Jan. 27, 2014, 2:11 p.m.
Blizzard Post

Posted a suggestion earlier tonight regarding public Achievement Profiles (https://forum-en.guildwars2.com/forum/community/api/Public-Achievement-Profile-please) which got moved to the API subforum simply for including those three words.

If suggestion posts are all going to get split up and moved to obscure subforums, can we just get the original suggestion forum back so they’re all in one place and people know where to look?

Thanks

#2 - Jan. 27, 2014, 2:14 p.m.
Blizzard Post

The suggestions forum was archived in favor of posting in relevant subforums. Team members here already monitor those subforums that are relevant to their work, the suggestions subforum required them to look in multiple places and comb through unrelated suggestions to find those that were relevant to them. We feel that focusing suggestions into the relevant places, team members are more likely to read suggestions that they may be able to act upon.

#15 - Jan. 27, 2014, 5:48 p.m.
Blizzard Post

Hi Mark,

Makes a lot of sense, but in terms of getting community feedback, I doubt most forum goers would trawl subforums unless they know there’s something there of interest. Surely it encourages less community feedback to suggestions overall?

I’ve seen many threads that were begun in other sub-forums, that were then moved to the Suggestions sub-forum, There, they died. I’ve seen comments in threads that were moved to the old suggestions forum that the thread had been killed by being moved to a sub-forum that few visited. Now, if someone wants to discuss WvW, suggestion or not, they know where to go.

I see this change as a win.

It’s a win for devs, who have to monitor less forums each, but how so for players? I rarely ever look in sub forums, how can we be sure players are seeing suggestions and being given an opportunity to put forward their two cents?

Anybody who is taking the time to read a subforum relevant to their interests has the opportunity to see, read and comment on these threads. This means, for example, that a WvW player reading the WvW forum will see a WvW suggestion posted there.

They’re actually more likely to see posts in the subforum they are already reading than in the suggestions forum, where they might have only ventured once in a while when a thread they were following was moved there or to make a suggestion of their own.

Also, as mentioned above, the Suggestions forum had a bit of a reputation for being a graveyard where moderators sent threads to die. It was never our intention to send this message and so we felt it was better for overall morale to sunset the suggestions forum and allow player suggestions to live in the subforum related to the topic of their suggestions.