Suddenly - Game Client is unable to access...

#2 - March 10, 2013, 5:48 p.m.

Hi there willsor,

I took a look at your Game Advisor report and it looks like port 6112 may be blocked:

================ = Checking server connectivity ================

auth1.101.arenanetworks.com
64.25.38.54:6112 – connect failed
64.25.38.72:6112 – connect failed
64.25.38.171:6112 – connect failed
64.25.38.172:6112 – connect failed
64.25.38.51:6112 – connect failed

auth2.101.arenanetworks.com
206.127.146.74:80 – connect succeeded
206.127.159.77:80 – connect succeeded
206.127.159.107:80 – connect succeeded
206.127.159.108:80 – connect succeeded
206.127.159.109:80 – connect succeeded
206.127.146.73:80 – connect succeeded
206.127.146.74:6112 – connect failed
206.127.159.77:6112 – connect failed
206.127.159.107:6112 – connect failed
206.127.159.108:6112 – connect failed
206.127.159.109:6112 – connect failed
206.127.146.73:6112 – connect failed

auth1.101.arenanetworks.com
64.25.38.54:80 – connect succeeded
64.25.38.72:80 – connect succeeded
64.25.38.171:80 – connect succeeded
64.25.38.172:80 – connect succeeded
64.25.38.51:80 – connect succeeded

File1.ArenaNetworks.com
64.25.39.21:6112 – connect failed
64.25.39.21:80 – connect succeeded

Diag.ArenaNetworks.com
64.25.39.21:6112 – connect failed
206.127.158.31:6112 – connect failed
64.25.39.21:80 – connect succeeded
206.127.158.31:80 – connect succeeded

origincdn.101.arenanetworks.com
64.25.41.2:80 – connect succeeded

Guild Wars 2 requires TCP ports 80, 443, 6112 and port 6600 be fully unrestricted and accessible, both inbound and outbound. If you are connecting to Guild Wars 2 while on a campus, military, or business network, please check with your network’s administrator to verify that these ports are fully opened and unrestricted. If you are on a home Local Area Network (LAN), you will want to make sure that your network’s hardware is properly configured.

You should be able to find out information about your router by reviewing your owner’s manual or by visiting the manufacturer’s website. Here are website links for several network hardware manufacturers:

D-Link®: http://support.dlink.com/
Linksys®: http://www.linksysbycisco.com/US/en/support
NETGEAR®: http://kb.netgear.com/app/home
Belkin®: http://www.belkin.com/support/

For further information about opening ports or port forwarding, you can visit the following website: http://www.portforward.com/ This site is not affiliated with or supported by NCsoft or ArenaNet.

#4 - March 10, 2013, 6:05 p.m.

Hi willsor – You’re most welcome! Sorry to hear that this issue is a bit out of your control though it wouldn’t hurt to hit up your school’s IT Department to see if they can help you out.