Story Skipped or Changed? Fixed! [merged]

#1 - Sept. 7, 2012, 12:08 p.m.
Blizzard Post

Hi everyone,

We’ve been going through the reports of personal story getting skipped or changed and are thoroughly investigating the issue. To help us investigate further, we would appreciate it if you could post in this thread the name of your affected character(s).

Rules

  • Only post once in this thread
  • Include the names of any affected characters on your account
  • Include the story step you were on before you skipped content or were put on a different story branch. There are three points where your story can skip or be changed:
    • lv 30 story: at the point where you choose an organization (Vigil, Durmand Priory, Order of Whispers.
    • lv 40 story: at the point when you choose a race to help (Quaggan, Skritt, Hylek, Grawl, Ogres).
    • lv 70 story: at the point when you choose your greatest fear (leave a friend to suffer; be responsible for the death of an innocent; fail at something and lose the respect of my comrades).
  • Do not post in this thread to ask for updates or make unrelated comments.

Thanks for your help everyone!

#291 - Sept. 11, 2012, 10:46 a.m.
Blizzard Post

Edit: Thanks for the responses! There should be a fix on the way for the bug.

#299 - Sept. 11, 2012, 12:18 p.m.
Blizzard Post

I understand Starsky, I would be frustrated too. We’re looking in to what we can do for you guys.

#489 - Sept. 27, 2012, 3:44 p.m.
Blizzard Post

Update:

The 10/1 build should reset players who skipped forward back to the “Choose your order” step (which varies by race), though it’s a code-side change so I don’t know any details beyond that.

#492 - Sept. 27, 2012, 5:12 p.m.
Blizzard Post

No, it only affects players that skipped steps.

#509 - Oct. 1, 2012, 5:20 p.m.
Blizzard Post

The original issue that caused the skip has been fixed for some time now.

As far as I know, if you were skipped ahead, you will be reset, period.

I’m also seeing several posts that have nothing to do with this thread. If you have general problems with a story step, please post in the story forum. (After checking to see if there’s already a thread.)

#529 - Oct. 5, 2012, 9:54 a.m.
Blizzard Post

I wanted to restate the fact that we have reset the accounts that were impacted by the “story-skipping bug.” This took place on October 1st. Your character now should have all the options and quests that it should have in order for you to progress the story as you desire.

Thank you for your patience and I hope you have a lot of fun catching up on the story bits that you missed and choosing the path that you desire.