#1 - Dec. 26, 2013, 1:24 p.m.
My girlfriend’s account is stolen, have been for a year now. Even her mail account was hacked. When she first discovered this she tried to log in to the game, but the password didn’t work, she then tried to get a new password, when she then checked her e-mail she noticed that there wasn’t a new mail from arenanet, and also, all the mails from arenanet were deleted, including the one who had the serial number. She have tried to contact arenanet several times without luck. She also did this video-thing you’re suppose to do when your account is stolen, but no respond. This is really awful because she loves the game so much, she misses har toons badly and want to play it every day. Please help anyone?
