#1 - Sept. 11, 2012, 1:20 p.m.
Ive seen Gale help others but not me what gives?
Incident: 120831-017533]
11 days
Still Need Help Incident: 120831-017533]
#4 - Sept. 11, 2012, 1:58 p.m.
guess Gayle still ignoring me for no reason?
this CS is awful i really want a refund guess i ll have to charge back
You posted 30 minutes apart to complain about not getting a response? Have you seen the number of posts? It’s not possible for me to get into every thread on a 30minute timer.
Please don’t be impatient, I have added your issue to the list and it will be researched today.
#5 - Sept. 11, 2012, 1:59 p.m.
yea.. a minimum 5 days to a week to hear anything back is crazy bad service…
furthermore.. the only “live support” offered is 5 hours a week. (from the parent company).. dunno how they expect to compete with the big boys with problem solving like that.
furthermore.. the only “live support” offered is 5 hours a week. (from the parent company).. dunno how they expect to compete with the big boys with problem solving like that.
You are completely wrong on this. Support works around the clock, every day of the year, including Christmas. Please don’t make statements like this — they do not contribute, they are wrong, and they insult to those who are working hard to help people.