Start download, gets to 10,146kb then stops and closes. Need help please!

#1 - Sept. 18, 2012, 9:49 a.m.
Blizzard Post

Ok so I just got the game today finally and I am not able to install it. I don’t know if it is my computer or some other problem because I have had no problem downloading any other game I have played before and I see some people may have the same problem as me and they have better computers and what not. It gets to 10,146kb then stops and the kb per second just goes all the way down to zero before closing out without a message appearing or anything. It then pops back up for about 5 seconds before closing again with no message. Please can anyone help? I have waited years for this game only to be held back by some unknown force that hates me >.<

#22 - Sept. 19, 2012, 4:14 p.m.
Blizzard Post

Hi all – as Creature as pointed out, this is in fact correct. If you are below the minimum specs by a significant amount the installation will basically “quit” on you and it usually seems to be around the 10,000kb mark (give or take a few hundred files) and close itself out without any error message.

If your graphics card is barely under the minimum requirements but you’re experiencing this issue, I would highly recommend updating to the latest graphics drivers.