#1 - Sept. 12, 2012, 4:44 a.m.
GW2 crashes sporadically.
Crash symptoms:
- GW2 UI freezes
- sometimes sound keeps stuttering
- sometimes I can alt+ctrl+del to the task manager and kill the process however the system fails to shutdown afterwards (i.e. I can stop the task but the process gw2.exe can’t be killed)
- the tray icon indicating if the Nvida GPU or the internal GPU is used doesn’t react to anything - sometimes I can alt+ctrl+del desktop and GW2 send report dialog showes up and the process ended normaly after sending the report
- if I can’t use the task manager I need to use the reset-button (i.e. holding down the power button)
I had those issues in the beta weekends but they seemed to be fixed a while ago. I played a week from head-start without those issues. Two weeks ago the game started to crash constantly again. Then no crashes for one week and and now crashes are back. I’ve reported via in-game tool and web site but customer support doesn’t respond.
Since I’ve seen it running long time without crashes (e.g. a week), I don’t think this is a hardware or driver issue but due to some performance optimization attempts.
Dell XPS 15 (L502X):
Intel Core i7-2630 QM CPU @ 2.00 GHz
6gb of ram
2gb nvidia geforce gt 540m graphic card.
