Sounds dissapear after talking to scouts. [Merged]

#1 - Sept. 17, 2013, 3:59 p.m.
Blizzard Post

I’ve searched on google and here if there was anyone with a similar problem like mine but found no answers.

So my problem is that every single time I talk to a scout, listening to all of what they have to say or closing the window early causes all character, combat and NPC sounds to cancel. Even after waiting a few minutes it doesn’t return, and the only sound that comes from the game is either music or just ambient sounds in the background.

Is there any way I can fix this?

#4 - Sept. 17, 2013, 10:56 p.m.
Blizzard Post

Thanks for the reports, folks. Fortunately, the repro is about as simple as it gets. We’ll get a fix out just as soon as we can.

#14 - Sept. 20, 2013, 11:29 a.m.
Blizzard Post

Hey everyone. To reiterate what Cody posted, we are aware of the issue and working on a fix. Until then, as some users have pointed out, returning to the character selection screen and logging back in will function as a workaround. Thanks for your patience!

#30 - Sept. 24, 2013, 7:32 p.m.
Blizzard Post

Hey folks, dropping in to give you an update on this bug. We have a fix in place, but we want to be sure that it does not cause any adverse effects. We’re currently planning on implementing the fix with the next Living World update. Thank you for all the reports on this issue.