I purchased the Jack in the box scythe from the BLTC and soulbound it to the wrong character. I immediately realized my error and created a support ticket to try and get it moved. I would like to transfer it to my other character (on the same account), so I can have both the pick and scythe on the same character. The support ticket id is 41940, but I was told that this will not be done.
Is there anything I can do about this?
I believe this item is account bound and not soulbound. Can you please check?
I was told this is the only Infinite Harvesting Tool that is account bound and not soul bound. You certain that it is indeed Soulbound?
Don’t worry — one of my team is checking this now. I’m sorry for any confusion about this; we really expected this one to be account bound! 
Ok, we checked and the item is indeed Soulbound. Again, I apologize for our misunderstanding of the bound-ed-ness of the item — our team was a little confused about some discussions about these particular items.
The items were account bound and then soulbound on equipping them on a character. Before the item becomes soulbound, a player is given a clear warning that the decision is permanent. Give those circumstances, the agent responded properly in telling you that he or she could not move the item to another character.
Updating, because this is something we’re keenly sensitive about: I’d like to know the ticket number so we can review this. I believe there may well be something we can do about this to help you. I’m not sure yet, but I can’t help but think we definitely want to give this a look.
So may I have your ticket number?
Thanks.
Sorry for the delay. Darn weekend! 
I feel sure we can take care of this. Let me get an agent to take a peek now. Thanks for your patience.
In the future, this issue will not be a factor for our players because the devs are going to make some changes to these particular items that will make them account bound instead of soulbound. We don’t have a timeframe for this change, but we’re really happy that it’s coming and I think it’ll be soon.
