Some time ago I account for black key reason was banned, today I in the amazon bought a new CDK standard edition digital download version, I use this key to activate my former number, E-mail received activation successful email, but the client or cannot log in the game what reason be?
If an account it terminated for cause — botting, gold sales, use of a stolen credit card, or other breaches of the User Agreement or Rules of Conduct — then it cannot be reinstated with the application of a new code. It is closed forever.
If someone was sold an invalid code and purchases a legitimate code, then Support may be able to help with reinstating the account. But again, if the account was terminated because it was involved in a breach of the User Agreement or Rules of Conduct, it will not be reopened.
I suggest that you please contact Support for more information.
