So i just got a dusk and now its gone

#1 - Oct. 23, 2014, 12:11 a.m.
Blizzard Post

i just bought 20$ worth of gems and got some rare greatswords to throw into the forge. I managed to get a dusk and as i was putting the other exotics i got back into the forge i put the dusk in by mistake too as i was side tracked at the same time. Is there anyway of getting it back? i have also submitted a support ticket.

#15 - Oct. 23, 2014, 1:35 p.m.
Blizzard Post

i dont like my chances but i have put in a ticket.

I’m glad you wrote Customer Support. They often are able to help, and it’s their first effort to do so whenever possible.

(Congrats on the Dusk, btw!)

#94 - Oct. 24, 2014, 5:04 p.m.
Blizzard Post

After a couple days of discussion, I think this conversation has run its course. I can’t comment on how customer support may handle this issue, but TwistedFate, if you don’t hear from the CS team after 3 days from when you submitted your ticket, toss your ticket number and some brief details about your issue into this thread and somebody from the team should have a look at it.