Reference Number 120831-021286
TO WHOM IT MAY CONCERN. This is no Longer J** M*** for he is my son and a Minor and since I bought the game I’m taking charge now I will gladly give you the information that you Requested. Including the pics of the receipt, but I can Assure you this much. If this matter is not handled and Resolved by this Friday the 21st of Sept 2012. I am going to pursue my letter to *********which deals with company’s with negligible support. He was Hacked has since proven his Account given the Serial Code to our purchase given our address phone number etc etc etc Asking us to produce a receipt which probably half the community does not even have any more is ridiculous in itself . and All it leads to is some support team who does not have the tools to rectify the situation time and time again.This has been Since AUG 31st 2012 and when we first reported it shame on us.We thought because The both of us were Beta Players who payed for the 3 day early access would be treated with a lot more importance since we put our Money and faith in your program first when others did not. which we both know now MEANS absolutely NOTHING to you after what happened to him. My son and I both Purchased a game from Game stop for his birthday on H****** Center 2*** F***** P*** Lancaster Pa 1**** telephone 1(717)*-* Once again My son’s account name is J****z.6**7 (******-*-****-*-*) My 25-Digit Serial Code. Thank you once again I expect my son not to be so disappointed for ANOTHER WEEKEND I fully understand your flooded with Emails. I would take this to whoever you report to asap.If this cannot be complied. I will ask for a Full Refund of the game. I think that’s fair for what we’ve had to endure. This was suppose to be his birthday present and it’s all he wanted since April awaiting The launch of the game playing Beta’s upon Beta’s and Now he’s been stripped of playing with our friends and family SInce Aug 31st.Please be respectful to the consumers who put faith in your program. and try to understand if this were your kid and was being taken advantage of how would you respond.
Signed Mr.Molina (Parent)
