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Setup Failed

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Mailannick.1597
#1 - Aug. 8, 2013, 3:56 p.m.
Blizzard Post

I just bought guildwars 2 online and im trying to run the setup but every time i do it says “Download failed! Please check your internet connection and try again.” And as you can see my internet is running just fine i even reset the modem and nothing changed.

So what can i do to get this working….

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Ashley Segovia
#2 - Aug. 8, 2013, 4:03 p.m.
Blizzard Post

Hi Mailannick – Do you happen to have any security software installed? If so, I’d recommend temporarily disabling it as a troubleshooting step so we can rule it out as being a contributing factor. Security software is often the culprit in this case.

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Ashley Segovia
#4 - Aug. 8, 2013, 4:31 p.m.
Blizzard Post

Awesome!

Glad to hear it’s resolved