Serial No. Cox Email

#1 - April 5, 2013, 8:14 p.m.
Blizzard Post

My friend recently bought Guild Wars 2 and he used a cox email, he hasn’t received the email for his code. I’ve had issues with this in the past but resolved it by going to the Spam folder, the problem is he doesn’t have a Spam folder, so we don’t know why he’s not getting the code.

has anyone used a cox email for Guild Wars 2 that might be able to help us out.

thank you

#2 - April 5, 2013, 8:18 p.m.
Blizzard Post

Could be blocked by some sort of anti-virus program before it reaches his Spam folder? Try Junk? Deleted mail? If he still doesn’t see it, he is free to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist him.