Serial Key Issues Resolved?

#1 - Sept. 5, 2012, 5:30 p.m.

I simply want to know if there have been any resolutions for accounts that have the serial key applied to the wrong email address but still linked to the same ncsoft account?
Is there a solution or am I holding my breath for nothing and all these tickets are just collecting dust?

ticket numbers:
120901-018012
120905-001491

Edit: If your serial key issue has been resolved, post here to give the rest of us some encouragement please and thank you!!!

GaileGray

#2 - Sept. 5, 2012, 5:32 p.m.

Alexixiv.4582:
I simply want to know if there have been any resolutions for accounts that have the serial key applied to the wrong email address but still linked to the same ncsoft account?
Is there a solution or am I holding my breath for nothing and all these tickets are just collecting dust?

ticket numbers:
120901-018012
120905-001491

The focus right now is on hacked accounts and other major issues. Linking issues are individual cases, and we do want to and will take care of them, but there may be a bit more time before the team can do so.