Serial Code Overlap

#1 - May 11, 2014, 2:27 p.m.
Blizzard Post

I have just bought another edition of the game, however when I try to link to my account I get the error “Serial Code Overlap”.

I’ve not put a ticket in yet as I thought I’d see if anyone has any idea what’s wrong here first.

I’ve tried googling the error but not getting anything of any help.

#15 - May 12, 2014, 5:53 p.m.
Blizzard Post

No, I have this account and I am on an NA server. I actually live in the UK so have bought the heroic digital edition to play on a EU server and was hoping to link that game to Resurrected.4132.

As explained in the thread, you cannot link two GW2 accounts and cannot reuse the log-in names.

As the email address associated with a game account is the Account Name, you need a unique one for each account. For identifying accounts and account security. Make sure you use an email address never used anywhere before.

https://forum-en.guildwars2.com/forum/support/account/Account-Security-What-you-need-to-know/first#post3884132

Correct.

This is stupid, I was about to create a new account but I cannot as I am already using the email address on this account!!!

Do Anet actually want to make money from this game?

Security.

If you have multiple accounts on the same email you would:

1: Be unable to know which account is getting signed into, since you are using the email to login.
2: Lose access to both of your accounts if someone compromised your email account.

And correct again.

It’s not a difficult process, and having separate log-in names (Account Names) is in your own best interests, as you can see.