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Seperate Support Account from GW2 account

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Tulcaondo.2349
#1 - Oct. 26, 2012, 10:12 a.m.
Blizzard Post

Hey, I tried creating a support account that I could use with this GW2 account however when I attempted this it said that my email address was already linked to another account. now my question is this,

Is this normal to have a support account completely separate from the game account.
If not (I suspect its not) Why would the support account creation tell me I had already created one. And if there is only meant to be one email based account is there any way I can regster a support account to my game account?

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Gaile Gray
#2 - Oct. 26, 2012, 10:56 a.m.
Blizzard Post

The game account and support account are separate, yes. Someday I hope that will not be the case, and you can have exactly the same details on both, so I believe it’s not too much of an inconvenience.

There is a limit of one game account and one support account per email address, but you can have one of each on the same email address.