hello, sr my english , i have a big problem … i have sent an expensive item “decorative jetpack” at my girlfriend account but i have sent to her OLD TRIAL account (now she have a new ) … so now what i can do ? if i update this old account with new cd key i will found this item in mail ? trial account is able to receive mail ? tnx
I’m very sorry, but we are not able to retrieve mis-sent items.
I’m very sorry, but we are not able to retrieve mis-sent items.
i don’t want item from you . i just want to upgrade trial account for take my item in mail back ! is possible ?
Oh, I’m sorry — I misunderstood. You should be able to add a new serial code to the trial account to make it a full retail account. For help, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you if you aren’t sure how to activate the account.
Gaile!!!! Welcome back! =)
Thanks. 
