Hello,
I don’t know if other people have encountered the same problem but I’m under the impression that there is a security flaw somewhere from GW2/Anet.
On 3rd December, I got my password modified twice without receiving any confirmation mail or mail to allow the access, so I decided to file a ticket.
I had some elements that could have caused the problem due to security issues :
- I had allowed free access to my 3G internet access (to browse forum on my mobile)
- I accessed my account on unsecured internet providers (university, job)
1) So I modified the email address to one that is unique to the game, not posted on any website, with a strong password used nowhere else.
I activated the double factor authentication for that mail address AND for the GW2 account.
2) Then I removed all free access to IPs to my account, except for the one from home (static IP).
3) I made sure to clean viruses : reenforced analysis with Avira Antivir, MalwareBytes Anti Malware, AdW Cleaner … (nothing found)
So I should have been OK
But, tonight, it happened again : password was changed again.
So, like last time, only the password was changed, account remained the same but I still have not received any email ….
Like last time, I checked the history regarding my email adress : nothing except from my legit ones.
Consequently, there are only 3 possibilites :
1) Someone hacking me using my IP (don’t how it could be possible …)
2) Someone hacking through using my own computer without I noticing it ?
3) A security flaw that would allow to bypass the security from authentication confirmation asked ….
I’m ready to hear/read about your opinions guys.
