Scammed in-game

#1 - Sept. 14, 2012, 3:19 p.m.
Blizzard Post

I reported the player via the in-game interface. Should I take any extra steps to ensure that my money is returned in a timely fashion?

I made this forum post because I read about people getting scammed, reporting it, and nothing had been done about it 1 week later. I assume this was because the support team was too busy.

#6 - Sept. 14, 2012, 10:09 p.m.
Blizzard Post

Tase — it’s really difficult, nearly impossible, for our team to intercede in what are, essentially, “Gentlemen’s agreements.” You said the price was “too good to be true” and yet you accepted it and got burned. Like the guy in the alley who says he’s going to sell you a “Rolex” watch for 10 bucks?

I sympathize, we all sympathize, but getting in the middle of every transaction is just not in the cards. Reporting the situation is good — it makes us aware of the unscrupulous players and, once highlighted, may allow us to track a history of bad behavior that results in their removal from the game. But it’s truly unlikely that we will be able to give that item or gold back for you.

In all transactions, use caution and care, just as you do in real life.