I am not sure which forum area would be best for this but I am pretty sure my Sylvari warrior just accidented her greatsword into parts. It was using the unique sword skin from the Sylvari story and would really have loved to continued using the model as I leveled. Is there anything I can do for this I would easily sacrifice a great deal to get the model back. I loved that sword…
Thanks for any feedback.
I am not sure which forum area would be best for this but I am pretty sure my Sylvari warrior just accidented her greatsword into parts. It was using the unique sword skin from the Sylvari story and would really have loved to continued using the model as I leveled. Is there anything I can do for this I would easily sacrifice a great deal to get the model back. I loved that sword…
Thanks for any feedback.
Right now, as of tonight, we don’t have the tools to do “restorations” or “roll backs” or anything of that nature. That is not at all to say we won’t be able to do them — just not tonight. 
We have, in the past, used restorations only for account compromises and not for things like user error. (Much as I sympathize — I’ve done that too!
)
Let me try to get some idea of how we’ll handle these issues, but off the top of my head I wonder if we can do restorations for matters of this sort. Support does a lot of investigation in each restoration, to verify the incident, to make sure the economy is not damaged by the restoration, and so forth. If a Support agent were involved every time someone did a mis-click, that could be a lot of agents every day. Again, I’m not stating policy — I’m merely saying I will try to find out how we can handle these in the future.
