Rollback I never asked for

#1 - Oct. 17, 2014, 2:07 p.m.
Blizzard Post

Hello,

As the title says, my account got rolled back.
I stopped playing early this year. 2 weeks ago I installed GW2 again and wanted to play some more. I had problems with logging. Support Team told me my account was compromised and they helped me to log in again, but… They rolled back my progress at the time I played the most. They claimed it was a “hacker” who exped my characters and boosted achivement points . I know it was me doing all this, I played with friends. At the moment I’m in contact with Senior GM, they do not seem to understand nor care about this issue. Any suggestions?

#7 - Oct. 19, 2014, 3:27 p.m.
Blizzard Post

The ticket has been updated. Since the issue has been acknowledged here and reviewed, I’m closing this topic.