Rollback help

#1 - Feb. 14, 2014, 9:13 p.m.
Blizzard Post

Hello, I’m in the process of getting a possible rollback pending investigation. I’m just curious as to if I should bother to make any real progress into the game until it get’s reinstated? I would hate to do all that work and then have it end up being reset. Thank you any input here is much appreciated.

#2 - Feb. 14, 2014, 9:15 p.m.
Blizzard Post

Hello, I’m in the process of getting a possible rollback pending investigation. I’m just curious as to if I should bother to make any real progress into the game until it get’s reinstated? I would hate to do all that work and then have it end up being reset. Thank you any input here is much appreciated.

If you qualify for an account restoration — which is determined, in part, by a remote compromise incident — then all progress you make will be lost. The agent will find the closest time that a “snapshot” was taken prior to the compromise, but cannot restore the account and also retain anything that you gain in levels, accomplishments, or items.

So while you’re waiting, just be aware that progress (and acquisitions) will be lost if your account is restored.