Retribution - stuck, please help!

#1 - June 6, 2013, 3:38 p.m.
Blizzard Post

Hi there, I’m currently leveling my 2nd character (Engi) and I’m stuck in my personal story called “Retribution”.
From what I did on my Ele, I know that the asura holding that box (Agent Zott) starts and then I escort him up to the tower killing stuff.
But now he’s just standing there, not doing anything. I can’t talk to anybody, I can’t find ANY way to get the mission started! My quest log just says “Join the Assault Force at Claw Island”. That’s it. Nothing on the map, no pointers, nothing. All mobs are invulnerable, the gate to the main courtyard is blocked by huge spikes. See these screenshots to see what I’m talking about:

http://i.imgur.com/4BT4lKS.jpg
http://i.imgur.com/cS7IRpg.jpg

Is there any way to reset these kind of story bugs? I’ve tried re-logging, zoning into other areas and then coming back, etc. Nothing has worked.

Thanks,
Wintel

#2 - June 6, 2013, 3:42 p.m.
Blizzard Post

There’s an NPC in the lower deck of the ship where you spawn. There’s a story marker on the NPC but it can be difficult to see with the ship’s deck blocking the view. In a future update, we’ve fixed the start point so you’ll be right next to the NPC.