Restore Deleted Items Please

#1 - July 29, 2014, 11:05 a.m.

I bought this game last night and joined the wrong world. I was FORCED to delete my character before switching (without being extorted out of more money) and now I’ve lost my items.

i’ve never played an MMO before and didn’t understand. Saying it’s my fault may be true, but it’s NOT HOW TO RUN A BUSINESS.

this will be the last cent they get from me if they don’t fix this. I sure hope me and my 2 real life friends don’t have to choose a different MMO to play over such a trivial and FIXABLE issue.

I’ll let you guys know what support says, but from the sounds of it that update will be confirming i got the shaft….

also the last activity you see from this account ;)

Gaile Gray

#10 - July 29, 2014, 4:01 p.m.

I understand and sympathize with your frustration, and I am glad that things sorted out for you (and I’m proud that they were resolved so quickly).

To be clear to others who might read this thread, the option of making a free world transfer is offered if your delete all your characters. If you do that, please make sure you move your items to storage, as anything on the character will do away. You may want to check the wiki for details of this process: http://wiki.guildwars2.com/wiki/World#Accounts_without_active_characters

RecklessPat — we always try to help our players, and we’ll continue to do that in the future! Welcome to Tyria! I hope you have many wonderful experiences in our game.