Can users please post here if their ticket was resolved and what the issue was… we could use some encouragement. Any resolved tickets. This might actually give us an idea of what types of issues are being addressed and hopefully lessen the anxiety a bit for the rest of us…
Can users please post here if their ticket was resolved and what the issue was… we could use some encouragement. Any resolved tickets. This might actually give us an idea of what types of issues are being addressed and hopefully lessen the anxiety a bit for the rest of us…
Great idea, Alexixiv. There are SO many people getting helped, I think it’s good to see that. Thanks for posting.
Gaile, is the billing support team working 24/7 as well or are they 8-6 type?
All teams work 24/7. By the way, you have such a positive and helpful nature — thanks for being that way!
Hey All,
My ticket was resolved last night. I had a buggy email and forgot my password so couldn’t use the password reset. Support sent me a new password through ticket support and so I was able to login and change/fix the account name.
Ticket duration: 122 hours
But I honestly did not expect you guys to be working the weekend, nice job.
Thanks for the help.
And thank you for the kind thoughts.
…you realize that this thread was actually meant for people whose issues were resolved, and that you probably won’t get help any faster by posting your unresolved issues here? There’s a seperate sticky-thread for that.
^ What Frotee said. 
Please post in the Unresolved Issues sticky thread if your issue is five days old or older. Thanks.
