Apologies if this has been addressed elsewhere – I couldn’t find anything about it.
Tonight, I received an offensive in-game email – a personal attack, in fact – from someone who evidently didn’t like something I posted here on the forums. The first thing I did, of course, was take a screenshot of the email. Then I reported it as ‘Verbal Abuse’. Looking at the text on the report screen, however, I see this:
“WARNING: Support actions will be based on a review of chat logs, not on unsubstantiated player reports. Abuse of the report feature may lead to termination of your account.”
Well – as the offense came via in-game email, there are no chat logs pertaining to the reported abuse. So… how does that work? When one reports an offensive in-game email, is a copy of that email sent to the Support Team for review?
