What do you do when you suspect a friend/guildies account has been hacked? Yesterday a guildie that’s been with us for years, but doesnt play gw2 as much, logged in to gw2 and raided the guild stash, hes now standing in Fireheart for the past 2 days and wont respond to anyone. We believe his account is hacked and the person is now running a bot.
There is no need or means to report this for someone else. Since you have been in touch with the guild leader, and he is aware of the concern about his account having been hacked, then he needs to contact Support by filing a ticket through the “Ask a Question” tab on that linked page so that the team can assist with the issue.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
