Replacing a Mispurchase

#1 - June 10, 2013, 4:06 a.m.
Blizzard Post

I’ve heard that occasionally Anet will replace an item if you buy the wrong one. I accidentally bought a medium tier 3 cultural armor shoulder-piece for my warrior. (They use heavy armor.) Is there anyway I can get them replaced or get my money back? and where do I go to ask Anet about this?

-Thanks

#4 - June 10, 2013, 1:25 p.m.
Blizzard Post

So I’m guessing I’m not going to get the correct item?

So ahead and submit a ticket. It may be possible to help you, each case is a bit different.