Render service for item icons (404)

#1 - Aug. 6, 2013, 5:19 p.m.
Blizzard Post

The item API was updated to show item icon IDs that can be used in conjunction with the rendering service. (source)

Given that the icon data appeared in the item_details API, I expected that requesting the icon for a random item in the database would work, but so far, all tests I did failed.

For example the “Massive Achievement Chest” with item ID `43763`. The item API gives this:

"icon_file_id":"603245",
"icon_file_signature":"6BA91E0A08689B40B09ECC3FB3C4589493E6C167",

Putting those bits together, the URL should be this: https://render.guildwars2.com/file/6BA91E0A08689B40B09ECC3FB3C4589493E6C167/603245.png – But the render API just returns a 404.

As mentioned, this happened to all items I have tested so far, both new and old items.

#2 - Aug. 6, 2013, 7:07 p.m.
Blizzard Post

Hi,

We’re looking into it. The URL you constructed should work – looks like there might be a configuration problem.

#3 - Aug. 6, 2013, 8:02 p.m.
Blizzard Post

OK, this should be fixed! Sorry for the trouble.