Hi.
I’ve recently made an manufacturer reset on my phone and lost all my apps, including my authenticator. When I want to remove it requires that I enter two of the codes from the app , however since I don’t have it synced to my acc atm I can not remove it. Is there another way to do this?
Thanks.
I had the same issue a week ago and after chucking a hissy fit , I found that if I rest my account , (you need the serial code or game code that came with your product ) it let me change my password and then I was able to remove the authenticor without the need for the two authenticator codes. I’ll find the link
Here’s the link
https://account.guildwars2.com/recovery
Lisa, you made me laugh. I’ve chucked a few hissy fits in my laugh. Glad it worked out for you.
And Xazaks — please do contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you.
