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Removed Authenticator app by mistake.

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Pob.4260
#1 - Dec. 14, 2012, 5:39 p.m.
Blizzard Post

So basically I reset my phone’s content and settings today, forgetting I had the Google Authenticator app on there linked to my Guild Wars 2 account. How do I go about removing the current authenticator without access to the codes my phone would have given me?

Thanks

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Gaile Gray
#2 - March 12, 2014, 5:47 p.m.
Blizzard Post

I do believe you need to contact Support at this point. You can do that by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to answer your questions.