Since I’m receiving no help from support and intend to simply stop playing the game because of how awful the security is, I need to remove the saved credit card from the Black Lion Trading Company. How do I do this? I’m sure my account will get hacked at some point during my inactivity, so I don’t need that sitting around for them to charge stuff to.
Our Support Team can help you with many issues. You can expedite the help that you receive by providing certain details when you contact the team, such as the following:
Your GW2 Username
Your serial code
A character name, if any
A detailed description of the issue that you’re experiencing
Any error code that you are getting
Please note: This is sensitive information that should not be posted on the forum, but only be provided through tickets or when talking to an agent in our Live Help system.
Submit a ticket using the “Ask a Question” tab on this page: http://support.guildwars2.com/ Please read the Announcements at the top of the front page, and remember to use the search engine before you post or enter Live Help.
