I stopped playing Guild Wars 2 around Christmas 2012 and recently decided to come back and have a go, I found that my account had been banned. I contacted customer support who kindly allowed me access to my account.
Upon entering my account it was obvious to me that the thieving sods had really gone to town , my level 80 engineer and my level 80 ranger who where both in full orange gear had been deleted , my level 80 charr warrior had all its orange gear removed and some poor green stuff placed on it, my bank was empty of everything all my cooking ingredients the works.
I sent a new ticket and after a couple of days conversation making sure I was happy to have my account restored I logged in for the first time this morning….
My charr is still in its poor lvl 80 greens and my engineer and ranger are still missing … now please me what on earth is the point of rolling it back to a point when everything is still as it was when i first reported the theft of my account…. please if at all possible can you take a look at my account ticket number is [Incident: 130520-001460].
Daniel wrote :
I have successfully restored your account to what it was on 2013-05-15 This will be evident the next time you log in to your game account.
the only thing evident is its still useless to me.
