I recently purchased a total make over kit about a month ago I assume, maybe a slight bit more. Anyways I have always been unhappy with the eye colour options for the male Asuran race. This new adaptation of the same kit promises new eye colours. I was wondering if I could be reimbursed or have a new kit sent to my inbox so that I may change the colour of my eyes on my main to something a little more to my liking?
Thanks,
We will not be able to provide a new kit in order for you to make additional changes. If you used the kit, you would need to purchase a new kit, which would give you access to the newly-offered items and features.
I don’t want to speak in absolutes. The new colours were added this time; similar additions may also appear in existing (purchased, in inventory) kits in the future. However, there may be additions that are not offered in the kits. That is, a kit purchased in 2013 may not have as many components as a kit purchased in 2014.
Sorry I can’t be more specific, but things change as time passes. I prefer not to comment in such a way that it could be seen as a “promise” for the future. 
