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Refunds on deleted items

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EdhaN.7369
#1 - Nov. 7, 2012, 11:44 a.m.
Blizzard Post

Hey. I sent a question regarding an item I accidentally deleted. I deleted it because I had a full bag and I pressed “delete” instead of “take”. Support says there is no possible way to give back deleted items to a player. I just want to know why I can’t get my item back. I told the guy what I deleted. It was not a big deal it was just that I would’ve get my armor piece today if I would get it back (50 Flame Legion Charr Carvings). As I said, not a big deal, but it seems so weird that the creators and game masters isn’t able to give me an item? :s Please just answer why this isn’t possible.

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CC Eva
#2 - Nov. 7, 2012, 12:20 p.m.
Blizzard Post

Hello EdhaN.

Currently Customer Support is unable to proceed with this kind of refunds as they do not have the tools to do so. Besides, most of the times, these accidents are personal slips of the player rather than an internal bug or error. In this respect, some users have been already suggesting the implementation of a confirmation popup, which could be indeed a good solution.

Hopefully this helps.