refund gems profane armor

#1 - Jan. 23, 2014, 8:31 p.m.
Blizzard Post

i don’t know if i can post here or another section. I bought 10 minutes ago a profane armor for my ele cause i see it on tp preview and it looks fine. When i put the pants i noticed the dark color doesn’t works. I usually use midnight ice and i was very disappointed cause no dark color seems works. I see someone reported in this forum the “bug” (yes i know i must check the forum before). But can i have my 500 gems back? I immediatly trasmuted the pants back in the original skin and i don’t really care about trasmutation stones i’ve used or the skin i’ve changed cause it’s not a big deal but 500 gems….well if possible i will be happy if i can get back cause i bought krytan, aether, magitech,trikster and flamekissed (yes i have all xD) and i never had this problem with dyes before.
Tyvm.

#3 - Jan. 25, 2014, 12:02 a.m.
Blizzard Post

Regerar — each case of this sort is reviewed individually, so submitting a ticket really is the best way for you to get a review to see if we can assist you.

Thanks!