I bought gems to get items to accelerate BLkey farming. Extra character slot, Upgrade to Digital Deluxe version to get the Golem Banker.
Now that the new leveling system has destroyed the fastest method of BLkeyfarming. I want to know if I can apply to get a Refund for the gems?
We give refunds when it’s fair and appropriate to do so. There must be policies that guide refunds, of course. As a real-world example: you can’t wear a pair of jeans for two years, take them back, and expect a full refund or a brand new pair of jeans. Sure the jeans “don’t work as they did originally” but you had the use of them for two years!
Questions of this nature are directly related to one, single account. And as such, they can be answered only by a Customer Support representative, because no forum member would have the ability to review the account, purchase history, ownership verification, etc.
If you want to know the answer of “Can I get a refund for [insert something here]” please always address that question to Customer Support by clicking “Support” at the top of this page and then clicking the “Submit a request” option.
