Recovering CD Key for retail game-copies after loss?

#1 - March 7, 2014, 4:02 a.m.
Blizzard Post

Now that I have your attention I would like to ask if there is a way for people who bought a retail copy from a 3rd party say Best Buy or Wal-Mart to recover the cd key used when registering an account? I asked as part of my ticket if they would send it to me and was told it can only be given out if a digital copy was sold online. How does this translate if you bought the basic game from a retailer and bought the digital deluxe edition through the in game store? If there is no way to ever recover a cd key that has been lost when buying from a retailer then shouldn’t we consider removing the cd key requirement for resetting a password? Obviously short of tattooing the code on your body many/most people at some point in the future will lose their key so what can be done at that point?

#4 - March 7, 2014, 8:25 p.m.
Blizzard Post

The important thing to know is that the serial code is very seldom needed, so I believe you’ll be just fine. If you need support, we have other means to verify ownership in 99.999% of all cases.