Recover Deluxe Items?

#1 - March 31, 2013, 8:04 a.m.
Blizzard Post

I ordered a copy of GW2 Deluxe Edition yesterday but deleted the first character shortly after creating it and lost the one-time-only deluxe gifts. Is there any way the support staff could reimburse the items to my new character?

#2 - April 1, 2013, 5:13 p.m.
Blizzard Post

Yes, we can help. Simply contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.