hi,
i opened a ticket in game a week ago and still had no answer so i decided to ask here.
as belinda sword arrived on black lion i purchased one. i loved it so much and i’had been looking forward equipping it since i first saw in living story.
so i got one.
much easier than getting with keys.
a friend of mine knew i loved it and decided to buy it one and send as gift from black lion.
and not here is my problem :
i have skin yet so the gift is useless.
i ’ve been keeping it in mail since i received since i do not know what to do with it.
is it possible to refund the purchaser ?
or
is it possible to have gems refunded on my account ?
i mean : after all i can’t spend them but on black lion.
can i have an answer about this issue ?
ty for the support
sorry for my terrible english which is not my mother language
