random frequent crashes

#1 - May 6, 2013, 1:34 p.m.
Blizzard Post

since the last patch the game started crashing more and more frequently, first only when changing zone and getting stuck without being able to re-enter the game for a bit, then just random….

i see that i am not the only one with this problem, and the “solution” given didn’t worked at all (delete local.dat, repair, filecheck, HD check).

i also tried disinstalling the game and dowloading it again, but the problem is still there…….

anyone managed to find a proper solution?

#3 - May 7, 2013, 6:02 p.m.
Blizzard Post

Hi Ninfrham – If you’re still experiencing this issue I would recommend creating a technical support ticket for one on one assistance. The sticky thread below should detail contacting support:
https://forum-en.guildwars2.com/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957