Question regarding report investigation~

#1 - March 18, 2014, 11:24 p.m.
Blizzard Post

Just for the record, I assume full responsibility for what I did and this is not an appeal.

I was suspended for 3 days for using foul language. I have done this on several occasions openly, and only now was finally punished for it.

My question is: Is this 3-day suspension my punishment for every instance of my inappropriate behavior up until this point? So as long as I don’t do it again I should not have to worry about being suspended again?

#10 - March 20, 2014, 6:33 p.m.
Blizzard Post

Just for the record, I assume full responsibility for what I did and this is not an appeal.

I was suspended for 3 days for using foul language. I have done this on several occasions openly, and only now was finally punished for it.

My question is: Is this 3-day suspension my punishment for every instance of my inappropriate behavior up until this point? So as long as I don’t do it again I should not have to worry about being suspended again?

First of all, forum members, you know better than to speculate and guess about policy! But yes, much of what you’ve offered is accurate. Let me get into a bit more detail.

Dunkin – if you were given a suspension, first of all, thank you for assuming responsibility. It’s a breath of fresh air to see someone “own up” and be nice about the actions that our GMs need to take to keep things on an even keel.

Secondly, reports result in investigations that, when verified, can result in a warning or a suspension. I would imagine that a second report for … shall we call them “verbal errors?”… in the same timeframe would be covered by the one suspension. That is, if you committed a few errors around the same time, the one suspension should suffice, because a second investigation would show the agent that you already had been suspended. I don’t think we do “triple jeopardy” for the same day’s choices.

To answer the question, suspensions stay on the account records forever. What others may have been trying to tell you is that if a player is found to be guilty of infractions in a short timeframe — like three chat violations in a month — the time-outs will get longer. And with enough suspensions, the account may be closed. (Info on the Conduct Breaches and Outcomes page.

Basically, for the future — and I believe you will do this — choose wisely.