Gaile Gray,
My name is Chris Pridgen. I originally put a ticket in last Wednesday, September 19th. I have been given the run around, and my ticket is still floating around. The ticket number is 120920-000975.
Originally, the ticket started out as me trying to get access to my Guild Wars trial account…that problem was solved. I have currently been trying to get an answer to a question, and that question is always unanswered and/or overlooked.
So…here is the deal. My girlfriend and I made a mistake and linked our trial accounts to our Guild Wars 2 accounts. Since an actual retail copy of Guild Wars or Eye of the North is not associated with the account currently, we are not eligible to the Hall of Monuments. So..we were lucky enough to track down a copy of Guild Wars Complete Collection at our local Gamestop.
So…my question is, if we attach the serial keys of Guild Wars Complete Collection to a “trial” account, are we entitled to the 8 character slots that a person who does not own Guild Wars Complete Collection is entitled to?
If the answer is yes, then that is awesome, and I would assume that would be fair, because we only have a “trial” account currently. If no, I ask why? I think that is an oversight in the system, and trial accounts should not be allowed to be linked. My point is Gaile, is that I have had Guild Wars Complete Collection since Friday, September 21st, and I am afraid to associate the key to my trial account until I get a firm answer.
Please help me Gaile Gray, you are my only hope!
