Qs about linked and unlinking gw1 accounts

#1 - March 11, 2014, 7:47 p.m.

Hello another question I tried to look it up I am sure it has been asked before so sry in. Advance soon as I can get a defient answer just close plz.

First Is I assume it is not possible to link an account that does not excist? Which would confirm if I linked the correct one in the first place.

Second if only actual accounts can be linked then I should be able to login to gw1 with my current email and password from gw2 correct?

Thrid being is it possible for support to unlink the current gw1 account?

Next I was blaming anetfor my lack of account proof I am going to start back tracking where I messed up at linking my accounts. Depending on the answer I may have a couple more.

Thx in Advance

Gaile Gray

#3 - March 12, 2014, 1:08 p.m.

Torath, I think the best source of answers for you, if the KB Article is not detailed enough, is a ticket which an agent can answer personally. Accounts and their linking properties can be a little different in some cases, so it’s best to submit a ticket and you can ask the questions as they relate to your account, and not accounts in general.

You can submit a ticket by clicking “Support” at the top of this page, then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to answer your questions and get this all settled for you.