#6 - Oct. 28, 2013, 12:57 p.m.
Did you submit a Tech Support ticket? Most likely that is the section of support that would be most suited for your problem. There is a sticky in the Tech Support sub-forum on how to submit a Tech Support ticket. Good luck.
obviously i sent in a ticket they just don’t answer
We have a thread for any ticket that needs further attention after three days’ time. Have you posted in the “Tickets for Review” sticky thread? I’m happy to review this for you if you can please post a brief description and your 12-digit ticket number there. (If you have a new ticket, it will be four digits, but I sense this was submitted prior to 23 September and therefore will have the old ticket numbering, starting with 13XXXX-XXXXXX.