Hi, i have problem when i start the application on Mac. I download the client end i have installed all updates.
When i login whit my account and i try to play the screen becomes all black and my iMac crashes.
You have any ideas for resolve my problems?
Thank :=)
I would first suggest deleting the contents of the gw2 data folder. As there are several ‘Library’ folders on your system please make sure you are following the steps exactly as they are listed below to get to the correct folder. This is a general fix for many tp and graphics issues, it will however, lose all saved log in/password and in-game settings.
To access this folder:
1 Click on the “Finder” icon located in your dock or the desktop of your computer to make “Finder” the active program.
2 Hold down the “Option” key on your keyboard while clicking “Go” in the finder menu bar. A drop-down will appear.
3 While still holding down the “Option” key, click on “Library” in the “Go” drop-down.
4 Once in the Library folder click on Application Support > Guild Wars 2
5 Move the entire Guild Wars 2 folder to the trash and then empty the trash.
The next time you launch Guild Wars 2 it will recreate the recently deleted folder.
Try to log in and see if you are still experiencing the same issue. If you are, please provide me with the information below:
CPU -
RAM –
Graphics Card – (If your system has 2 cards such as an Intel and Nvidia, please list both models)
Full OS Version –
