Problem trade with another player

#1 - July 2, 2013, 2:25 p.m.

Hi.
I was wondering where I would send a complaint like this. Someone was advertising in LA they were selling the Molten Jetpack skin. I wanted it badly because I was unable to get it to drop. So we came to an agreement. I trusted this person and sent the gold via mail, they logged of and haven’t seen them since.

I have lots of screen shots and other info. His account name etc. I won’t list any of that info here unless asked by a Mod.

Thanks for your help in this matter. Was silly of me to trust another player I suppose.

Gaile Gray

#8 - July 9, 2013, 4:30 p.m.

As players have explained, we cannot get in the middle of the trade and retrieve your item. We can, however, investigate the incident with an eye to removing a scammer. You may contact Support by filing a ticket through the “Ask a Question” tab on that linked page.