Possible account hack

#1 - March 2, 2013, 1:37 p.m.
Blizzard Post

Alright, so, after being away from the game for a month or so, I logged back in only to find that all but one of my characters were deleted and my home world had even been changed.

Now, the reason why I’m not sure what the hell happened is… the character that wasn’t deleted was my main and highest level character, he also seems to have all of his equipment and money intact. If this was indeed a hack, I’m not really sure what the point was. Well, apart from dumping him in an 80 zone where I promptly got my butt handed to me as I logged in.

The only real problem I have with this is that my home world has changed, is there a way to rectify this?

Thanks in advance.

#3 - March 4, 2013, 2:06 p.m.
Blizzard Post

The Support Team can help if you file a ticket through the “Ask a Question” tab on that linked page. They also can examine the account for restoration eligibility.

For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.